Our Policy

Returns & Refunds

At Flairade, we want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.

01

Return Eligibility

You may return items within 7 days of delivery if:

  • The item is unused and in original condition
  • All tags and packaging are intact

We reserve the right to refuse returns that do not meet these conditions.

02

How to Request a Return

To start a return, please contact us at:

Emailoperations@flairade.com

Include:

  • Your order number
  • Reason for return
  • Photos (if item is damaged)

Our support team will respond within 24–48 hours.

03

Damaged or Defective Items

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery
  • Provide clear photos

We will offer:

Replacement

We ship a new pack of cups to you.

Full refund

Your payment is returned, including shipping.

04

Late or Missing Refunds

If you haven't received your refund:

  1. 1Check your bank account
  2. 2Contact your payment provider
  3. 3Then contact us if needed

05

Contact Us

Questions about an order, a return, or a refund? Send us an email and our team will get back to you.

Emailoperations@flairade.com
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